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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Rena White

Rena White

August 20, 2026

5  out of  5
rating by Rena White
"Miss Heather, my agent is always polite and courteous. She always gets the job done quickly and I really appreciate her very very much and I will refer friends to State farm."
We responded:
"Thank you for your feedback, Rena! We're delighted to hear that Miss Heather has been polite and efficient in assisting you with your insurance needs. Your recommendation to friends means a lot to us, and we're grateful for your support."
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Edward “Mr. E”

August 19, 2026

5  out of  5
rating by Edward “Mr. E”
"Heather is always so helpful whenever I call her and ask her a question or when I request a copy of my insurance card. Heather also give me updates on the renewal of my insurance policy. Thank you Heather for your assistance."
We responded:
"Thank you for your feedback, Edward “Mr. E”! It's great to hear that Heather has been so helpful with your questions and insurance card requests. We're glad she keeps you updated on your policy renewals. If you ever need further assistance with your insurance needs, feel free to reach out."
Profile photo of Wanda Moore

Wanda Moore

August 14, 2026

5  out of  5
rating by Wanda Moore
"Affordable rates and excellent customer service."
We responded:
"Thank you for your feedback, Wanda! We're glad to hear that you found our rates affordable and appreciated our customer service. Our team is always here to assist with any of your insurance needs."
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Todd Ray

August 12, 2026

5  out of  5
rating by Todd Ray
"Add new car to existing policy. It was quick and easy."
We responded:
"Thank you, Todd, for your feedback! I'm glad to hear that adding your new car to your existing policy was quick and easy. Our team at Ron Carroll - State Farm Insurance Agent is always here to assist with your insurance needs."
Profile photo of James Tate

James Tate

August 7, 2026

5  out of  5
rating by James Tate
"Heather did an amazing job in informing and quoting me both homeowners and vehicle insurance policies. She was very courteous, efficient and pleasant to deal with. In just a very few minutes, I purchased both policies from her. As a result, I got what I wanted and saved a considerable amount of money as well."
We responded:
"Thank you, James, for your feedback! We're delighted to hear that Heather was able to assist you efficiently with both your homeowners and vehicle insurance policies. It's great to know you found the experience pleasant and cost-effective. If you ever have more insurance needs, feel free to reach out to our team."
Profile photo of Michele Knight

Michele Knight

August 6, 2026

5  out of  5
rating by Michele Knight
"Very easy to work with. Heather is fantastic."
We responded:
"Thank you for your feedback, Michele! We're glad to hear that communication with our team has been easy for you. If you ever have any questions or need assistance with your insurance coverage, feel free to reach out."
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Chavala Johnson

August 5, 2026

5  out of  5
rating by Chavala Johnson
"She was very nice and professional and help me with a quote I can afford. Awesome agent and haven’t had any issues with State Farm since I been with them."
We responded:
"Thank you, Chavala, for your feedback! It's great to hear that you found our agent helpful and professional in assisting with an affordable quote. We're delighted to know that you've had a positive experience with State Farm, and we're here to support your insurance needs whenever you need us."
Profile photo of Edward anderson

Edward anderson

August 4, 2026

5  out of  5
rating by Edward anderson
"I really appreciate State Farm/Heather 's response and help.. That is why I keep State Farm as my insurance."
We responded:
"Thank you for your feedback, Edward! We're glad to hear that Heather's assistance has made a positive impact on your experience with State Farm. Our team is always here to help with your insurance needs."
Profile photo of Santerica Pryor

Santerica Pryor

August 3, 2026

5  out of  5
rating by Santerica Pryor
"Heather was very helpful and efficient in helping me get my vehicle insurance. The process was quick and easy!"
We responded:
"Thank you, Santerica, for sharing your experience with us. It's great to hear that Heather was able to assist you efficiently with your vehicle insurance. We're glad the process was quick and easy for you. If you ever need further assistance with your insurance needs, feel free to reach out."
Profile photo of Keith Peevy

Keith Peevy

July 31, 2026

5  out of  5
rating by Keith Peevy
"We recently moved to Alabama. Heather jumped in and pulled together our policies quickly. She is a breath of fresh air from prior experiences."
We responded:
"Thank you, Keith, for your feedback and for choosing our agency during your move to Alabama. It's great to hear that Heather was able to assist you efficiently and make the transition smooth. If you ever need further assistance with your insurance needs, feel free to reach out to us."
Profile photo of Deborah Plott

Deborah Plott

July 31, 2026

5  out of  5
rating by Deborah Plott
"Heather was great. Took time and answered all my questions and explained everything."
We responded:
"Clear communication can make all the difference, Deborah! We’re happy Heather was able to take the time to explain everything and ensure you felt informed about your options. Thank you for choosing our team—we’re always ready to support your insurance needs."
Profile photo of Richard Thornton

Richard Thornton

July 30, 2026

5  out of  5
rating by Richard Thornton
"Never had any problem"
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Tonya deWaart

July 28, 2026

5  out of  5
rating by Tonya deWaart
"Talked with Heather after a letter came in with an auto insurance quote that looked “too good to be true”. I called and she walked me through bundling, all the options for car insurance and we are saving $1500 a year by switching! Heather was great at taking “true time” to explain it all!"
We responded:
"Thank you, Tonya, for sharing your experience with Heather and our agency. It's fantastic to hear that she was able to guide you through the bundling options and help you save $1500 a year on your car insurance. We're delighted to have been able to assist with your insurance needs, and if you have any questions in the future, feel free to reach out."
Profile photo of Heather Lynn

Heather Lynn

July 28, 2026

5  out of  5
rating by Heather Lynn
"Service is always pleasant. Very helpful and prompt for whatever insurance need I have."
We responded:
"Thank you for your feedback, Heather Lynn! We're glad to hear that you've found our service pleasant and helpful for your insurance needs. Our team is always here to assist you promptly, and we appreciate your trust in our agency."
Profile photo of Michelle Hetzler

Michelle Hetzler

July 27, 2026

5  out of  5
rating by Michelle Hetzler
"Heather has been amazing to work with very patient helpful and work with me a long time to find what was right for my family. Thank you so much Heather highly recommend her."
Profile photo of Amber Gooden

Amber Gooden

July 18, 2026

5  out of  5
rating by Amber Gooden
"Love that I can call and get great coverage and quick service"
We responded:
"Thank you, Amber, for your feedback! We're delighted to hear that you appreciate the great coverage and quick service our team provides. If you ever have any questions or need assistance with your insurance needs, feel free to reach out."
Profile photo of Carl Mancuso

Carl Mancuso

July 17, 2026

5  out of  5
rating by Carl Mancuso
"Heather Wright is very competent and a pleasure to deal with on insurance policies."
We responded:
"Thank you for your feedback, Carl! We're glad to hear that Heather Wright has been a pleasure to work with and has provided competent service for your insurance policies. If you ever have any questions or need further assistance with your coverage, feel free to reach out to our team."
Profile photo of Randy Daniel

Randy Daniel

July 11, 2026

5  out of  5
rating by Randy Daniel
"Excellent service. Great people."
We responded:
"Thank you for your feedback, Randy! We're delighted to hear that you found our service excellent and enjoyed working with our team. If you ever have any questions or need assistance with your insurance coverage, feel free to reach out."
Profile photo of Steven Boles

Steven Boles

July 10, 2026

5  out of  5
rating by Steven Boles
"Great service! They were able to get me much better rates. Thanks Kathy and Ron!"
We responded:
"Thank you, Steven, for your feedback! We're glad Kathy and Ron could assist you in finding better rates. Your support means a lot to us."
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mary sanders

July 7, 2026

5  out of  5
rating by mary sanders
"Very nice convienet people.very good coverage and Very dependable"
We responded:
"Thank you, Mary, for your kind words and the 5-star rating. We're glad to hear that you find our team convenient and dependable, and that you're satisfied with the coverage. Your feedback is greatly appreciated!"
Profile photo of Mark Owings

Mark Owings

July 3, 2026

5  out of  5
rating by Mark Owings
"Great experience. Y'all are always there when I need Y'all. Thank you very much. Mark."
We responded:
"Thank you, Mark, for your great feedback! We're glad to be there whenever you need us. Your support means a lot to our team."
Profile photo of Hattie Allen

Hattie Allen

July 2, 2026

5  out of  5
rating by Hattie Allen
"She took time out with me."
We responded:
"Thank you, Hattie, for the 5-star review. We're glad to hear that you appreciated the time spent with you. Your feedback is valuable to us!"
Profile photo of Murl Ray

Murl Ray

June 27, 2026

5  out of  5
rating by Murl Ray
"Shopping for auto insurance and he responded immediately with a fair quote.
Working on home insurance with him."
We responded:
"Thank you, Murl Ray, for the 5-star review! I'm glad to hear that you received a fair quote for your auto insurance promptly. Looking forward to assisting you with your home insurance needs as well."
Profile photo of Kristen Hamby

Kristen Hamby

June 25, 2026

5  out of  5
rating by Kristen Hamby
"Heather always provides excellent customer service! She is efficient and helps keep me up to date on all of my insurance policies."
We responded:
"Thank you, Kristen, for your feedback! We're glad to hear that Heather's efficiency and dedication to keeping you informed on your insurance policies have made a positive impact. Your support means a lot to us."
Profile photo of Mickey Sewell

Mickey Sewell

June 18, 2026

5  out of  5
rating by Mickey Sewell
"Very Professional and courteous. Took care of my truck insurance right away"
We responded:
"Thank you, Mickey, for your feedback. I'm glad to hear that we were able to assist you promptly with your truck insurance. We appreciate your support and look forward to serving you again."