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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Rufus Wilson

Rufus Wilson

April 13, 2026

5  out of  5
rating by Rufus Wilson
"Heather was great explained everything too me in complete detail and she was very helpful and understanding"
We responded:
"Thank you, Rufus, for your feedback. We're glad to hear that Heather was able to explain everything in detail and provide the help and understanding you needed. Your support means a lot to us."
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Coleman Dorlon

April 2, 2026

5  out of  5
rating by Coleman Dorlon
"Drew has been great to work with! I would recommend to everyone!"
We responded:
"Thank you, Coleman, for your feedback! We're glad to hear that Drew has been great to work with and that you'd recommend us to others. Your support means a lot to us."
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louanne duffey

April 1, 2026

5  out of  5
rating by louanne duffey
"Everyone there has helped us so much !! Thank you so much !!"
We responded:
"Thank you, Louanne, for your kind words! We're glad to hear that our team has been able to assist you effectively. Your support means a lot to us."
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Kathy

March 31, 2026

5  out of  5
rating by Kathy
"Heather was wonderful in helping me in finding the right insurance for me"
We responded:
"Thank you, Kathy, for your feedback! It's great to hear that Heather was able to assist you in finding the right insurance. We appreciate your support."
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Liquetta

March 26, 2026

5  out of  5
rating by Liquetta
"“I really appreciate how helpful and friendly everyone at State Farm has been. They make everything easy to understand and are always there when I need them. It feels good knowing I’m covered by a company that actually cares about their customers.”"
We responded:
"Thank you, Liquetta, for your kind words. We're glad to hear that our team has been helpful and friendly, and that you find our services easy to understand. It's great to know you feel supported by us. Thanks again!"
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Shauna Johnston

March 25, 2026

5  out of  5
rating by Shauna Johnston
"Heather was absolutely awesome, she made me feel at ease when I found out my car was totaled and was very thorough in helping me to get through this difficult moment"
We responded:
"Thank you, Shauna, for sharing your experience. It's great to hear that Heather was able to support you and provide thorough assistance during such a challenging time. We appreciate your feedback!"
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RODERICK WILLIAMS

March 24, 2026

5  out of  5
rating by RODERICK WILLIAMS
"Always willing to help customers.,,, R. W Wms, Sr."
We responded:
"Thank you, Roderick, for your feedback. We're glad to hear that our team is always ready to assist you. Your support means a lot to us."
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Bettie Croyle

March 22, 2026

5  out of  5
rating by Bettie Croyle
"Heather provides great customer service and responds quickly to emails requests."
We responded:
"Thank you, Bettie, for your feedback! We're glad to hear that Heather's quick responses and great customer service have made a positive impact. Your support means a lot to us. "
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Vena Wolny

March 20, 2026

5  out of  5
rating by Vena Wolny
"Very helpful and friendly"
We responded:
"Thank you, Vena, for your kind words. We're glad to hear that you found our team helpful and friendly. Your feedback means a lot to us. "
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Dominique Taunton

March 19, 2026

5  out of  5
rating by Dominique Taunton
"Great customer services! And quick assistance."
We responded:
"Thank you, Dominique, for your feedback! We're glad to hear that you found our customer service and assistance quick and helpful. If you need anything else, feel free to reach out."
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Tara Albright

March 16, 2026

5  out of  5
rating by Tara Albright
"Heather was very helpful and efficient in getting me the auto insurance I was looking for and the price range I wanted to stay in. Highly recommend!"
We responded:
"Thank you, Tara, for sharing your experience! It's great to hear that Heather was able to assist you efficiently with your auto insurance needs. We appreciate your recommendation! "
Profile photo of Lynn Smith

Lynn Smith

March 12, 2026

5  out of  5
rating by Lynn Smith
"Heather was very quick and prompt to give me a quote. I'm saving over half with my previous insurance. She is very kind and helpful."
We responded:
"Thank you, Lynn, for sharing your experience with Heather. It's great to hear that she was able to provide you with a quick quote and help you save significantly on your insurance. We appreciate your feedback and support."
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Jackie Stovall

March 12, 2026

5  out of  5
rating by Jackie Stovall
"Heather and everyone at the office has been so kind and helping to us from start till now and hopefully a long time later."
We responded:
"Thanks so much for the amazing review, Jackie! We really appreciate your support here in Alexander City . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Ron Carroll’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Alexander City . "
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Julia Thompson

March 10, 2026

5  out of  5
rating by Julia Thompson
"Always so helpful!"
We responded:
"Thank you, Julia, for your kind words! We're glad to hear that you find our team helpful. Your support means a lot to us. "
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Charlotte Hamner

March 2, 2026

5  out of  5
rating by Charlotte Hamner
"Kathy was efficient and knowledgeable."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Nina Lashawn

February 28, 2026

5  out of  5
rating by Nina Lashawn
"Heather is a true asset to this location of State Farm! She knows how to reach her clients and respect their time! Courteous and friendly, knowledgeable about my situation and confidence you can trust! Thank you Heather!! 😊 there were so many options BUT it was YOUR personal experience on how to contact me that won me over!!! A+ for going thinking outside the box!"
We responded:
"Thank you, Nina Lashawn, for your kind words about Heather! We're glad to hear that her courteous and knowledgeable approach made a difference in your experience. Your feedback is greatly appreciated. "
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GERALD Dial

February 26, 2026

5  out of  5
rating by GERALD Dial
"Very helpful very Extremely professional 👍👍"
We responded:
"Thank you, Gerald, for your feedback! We're glad to hear that you found our service helpful and professional. Your support means a lot to us. "
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Abby Musick

February 24, 2026

5  out of  5
rating by Abby Musick
"Heather was so helpful!! Appreciate it so much!"
We responded:
"Thank you, Abby, for your feedback! We're glad Heather could assist you. Your appreciation means a lot to us. "
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Adrienne Rogers

February 23, 2026

5  out of  5
rating by Adrienne Rogers
"Heather, with St Farm was excellent. She got my quote within 1 day and it was a big savings from my other insurance co. She took care of everything. Now I'm getting a quote for homeowners insurance."
We responded:
"Thank you, Adrienne, for sharing your experience with Heather. It's great to hear that she was able to provide you with a significant savings and took care of everything efficiently. We look forward to assisting you with your homeowners insurance quote. "
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Frederick Bell

February 21, 2026

5  out of  5
rating by Frederick Bell
"I had a great experience speaking with Mr. Odum about car insurance, and other insurance options. He was incredibly friendly and genuinely willing to help. He took the time to explain the different policies clearly, making the whole process easy to understand. Highly recommend!"
We responded:
"Thank you so much for the 5-stars, Frederick! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Ron Carroll’s Team anytime."
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Kenneth Tanner

February 17, 2026

5  out of  5
rating by Kenneth Tanner
"Friendly professional service.highly recommended"
We responded:
"We appreciate your review, Kenneth. We are so happy that you had such a wonderful experience with State Farm Agent Ron Carroll’s Team here in Alexander City ! "
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Stormy McClellan

February 13, 2026

5  out of  5
rating by Stormy McClellan
"Great Company. Heather Wright is the best, I always ask for her and she handles everything I need.."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Cassie Blair

February 13, 2026

5  out of  5
rating by Cassie Blair
"Absolutely LOVE the staff there and Ron! Ms. Kathy has been amazing and is the sweetest!!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Ron Carroll’s Team. "
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Paul Battistella

February 10, 2026

5  out of  5
rating by Paul Battistella
"Heather Wright, she knows her job though and though; she is fast and efficient. She answers your questions promptly and efficiently.."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Ron Carroll’s Team. "
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Synethia Price

February 10, 2026

5  out of  5
rating by Synethia Price
"Every Since I been with State Farm everyone there are really nice. You all are some good people 💞💞"
We responded:
"Thank you so much for the 5-stars, Synethia! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "