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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Samecca McCrimon

September 25, 2025

5  out of  5
rating by Samecca McCrimon
"I am very pleased with my agent and Emily is my favorite. I can call or email with my request and she takes care of it all. Thank you all for the great customer service!"
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Tammy Wiley

September 24, 2025

5  out of  5
rating by Tammy Wiley
"We have been with Ron Carrol State Farm for many years. They have always taken good care of us. If you are in need of a great insurance company give them a call, ask for Emily Hathcock . She is the best."
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Johnny Blankenship

September 22, 2025

5  out of  5
rating by Johnny Blankenship
"Absolutely amazing service. Always responds in a timely manner."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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scott heath

September 22, 2025

5  out of  5
rating by scott heath
"I have used Ron’s office for over 38 years. Great people to do business with."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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James Rife

September 19, 2025

5  out of  5
rating by James Rife
"Mr. Carrol was very helpful and gave me great deals on my insurance. I would recommend him to help in all your insurance needs."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Paige Wooten

September 18, 2025

5  out of  5
rating by Paige Wooten
"Very satisfied with car insurance and fire insurance. Very professional and Danielle answers all my questions. I highly recommend State Farm, Ron Carroll has been my agent for a long time and I would recommend giving him a call."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Diane Tatum

September 15, 2025

5  out of  5
rating by Diane Tatum
"All of our insurance needs have always been taken care of promptly and as promised. It has been a pleasure with Ron Carroll agency."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Lauren Ashlee Blackerby

September 4, 2025

5  out of  5
rating by Lauren Ashlee Blackerby
"I was quoted 7k for homeowners insurance through a competitor. I have been a long time State Farm customer and thought maybe I should shop around, WRONG! Emily Hathcock was able to get me a quote that wasn’t even half of what that was a year! State Farm has and always will be unbeatable and this office in particular is amazing. I told her how upset and flustered I was and she was so reassuring that they could even do lower than that if we needed, she was the best."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Cindy Green

September 4, 2025

5  out of  5
rating by Cindy Green
"Emily is the BEST! She always answers every question promptly and works to ensure the policies are understood. Can't recommend her enough!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Mrs P

September 2, 2025

5  out of  5
rating by Mrs P
"I always speak to Emily Hathcock. She always gets me the best rate. And super friendly"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Steven Stover

September 2, 2025

5  out of  5
rating by Steven Stover
"Wonderful service they was on point the other what I needed to found me a good quote"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Deborah Knapp

August 27, 2025

5  out of  5
rating by Deborah Knapp
"Emily is always helpful and answers all of my crazy questions! Ron's office always responds in a timely manner and is very professional."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Clips of the Day

August 26, 2025

5  out of  5
rating by Clips of the Day
"Everyone in the office is really nice. Anytime we call and need anything they are always there to help us and extremely nice. The best decision I ever made was swapping to Ron Carroll's office for my State Farm needs!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Scott Pressley

August 25, 2025

5  out of  5
rating by Scott Pressley
"Been with this State Farm office for two decades for a reason. Always working hard to make sure they have your back. When the inevitable happens, they bend over backwards to make sure you are taken care of."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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James Wedge

August 25, 2025

5  out of  5
rating by James Wedge
"It’s an outstanding insurance company. The employees are very knowledgeable and help the customers anyway they can"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Robert Dailey

August 18, 2025

5  out of  5
rating by Robert Dailey
"The absolute best"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Bill Simpson

July 18, 2025

5  out of  5
rating by Bill Simpson
"I had a great experience with Michelle. She goes above and beyond to help me with my insurance. I appreciate all she's done to help."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Susie Bearden

June 24, 2025

5  out of  5
rating by Susie Bearden
"My account was split into 2 seperate accounts. I was overpaying on 1 and not paying on the other. I was all confused with the change over in their billing system. I spoke with several people about it before I just went and sat down with them to discuss it. I met Chad Houghton, he took the time to fix everything. He understood where I was coming from. I'll always stand and wait for him from now on."
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Darren SMITH

May 9, 2025

5  out of  5
rating by Darren SMITH
"Had a great talk with Chad. He was very knowledgeable and patient as we went over my policies. Ron and his staff are top notch!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Rachel Greene

May 6, 2025

5  out of  5
rating by Rachel Greene
"I have been a long time customer with this agency and Emily has been top notch. She is professional, efficient and always quick to respond! I couldn’t imagine getting better customer service. Emily has always treated me like family."
We responded:
"Thank you for your continued support and trust over the years. We are always here to help. We appreciate you! "
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Rita Charlot

March 28, 2025

5  out of  5
rating by Rita Charlot
"This was my first time dealing with State farm, and I had a great experience. Chad was extremely helpful, patient,and knowledgeable. He made the process easy to understand and answered all my questions. I really appreciate the great customer service and would definitely recommend them to others! - Rita"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Sonja Claybion

March 27, 2025

5  out of  5
rating by Sonja Claybion
"Michelle was a pleasure to speak with. She answered all my questions. I thoroughly enjoyed talking with Michelle"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Bridgett Nowland

March 24, 2025

5  out of  5
rating by Bridgett Nowland
"Emily has always been helpful with any questions I have and is very friendly"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Stephanie Lively

March 24, 2025

5  out of  5
rating by Stephanie Lively
"Emily McKemie is the best. If I leave a voicemail she returns my call immediately. She's amazing."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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stephanie ashley

March 24, 2025

5  out of  5
rating by stephanie ashley
"I spoke with Michelle. She did a great job and answered all questions and concerns."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"