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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dominique Taunton

Dominique Taunton

January 10, 2026

5  out of  5
rating by Dominique Taunton
"Great customer services! And quick assistance."
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Rosemary James

January 9, 2026

5  out of  5
rating by Rosemary James
"Always quick respose with help"
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Jack Stovall

January 9, 2026

5  out of  5
rating by Jack Stovall
"Heather and Ron’s office or class acts. They’ve always been there to help us at the moment’s notice. Glad we made the choice to switch with them here’s to a long-term relationship."
We responded:
"We appreciate your review, Jack. We are so happy that you had such a wonderful experience with State Farm Agent Ron Carroll’s Team here in Alexander City ! "
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Jackie Stovall

January 9, 2026

5  out of  5
rating by Jackie Stovall
"Heather and everyone at the office has been so kind and helping to us from start till now and hopefully a long time later."
We responded:
"Thanks so much for the amazing review, Jackie! We really appreciate your support here in Alexander City . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Ron Carroll’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Alexander City . "
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Dale Bloodworth

January 8, 2026

5  out of  5
rating by Dale Bloodworth
"One call, and Drew Odum had all the information I needed right on hand! Thanks for the help."
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Gerad Martin

January 7, 2026

5  out of  5
rating by Gerad Martin
"Heather Wright is my go to person. She always goes above and beyond!"
We responded:
"Thanks so much for the amazing review, Gerad! We really appreciate your support here in Alexander City . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Ron Carroll’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Alexander City . "
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clint cobb

December 29, 2025

5  out of  5
rating by clint cobb
"Heather was awesome! Fast and friendly service! Saved me a TON!"
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Michelle Adamson

December 19, 2025

5  out of  5
rating by Michelle Adamson
"Thanks Dawn at State Farm( Alex City, Al branch) for helping me today. I was able to get auto,life and renters insurance for less than $20 more than I was paying for just auto with my previous insurer. Friendly staff and very helpful. They didnt make me feel pressured or try to persuade me in any way to take something I didnt need. Thanks again for a smooth transaction!!"
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Richard Short

December 17, 2025

5  out of  5
rating by Richard Short
"Great company. Got a great quote from Heather. Sign up was quick and easy. I will be getting another vehicle covered with her soon."
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James Mulkey

December 15, 2025

5  out of  5
rating by James Mulkey
"Good repor, well versed on details of business, good personality, not through with negotiation"
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Lonewolf

December 12, 2025

5  out of  5
rating by Lonewolf
"Heather was fantastic! So glad she called me. Thank you Heather"
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Mary Sanders

December 12, 2025

5  out of  5
rating by Mary Sanders
"Great people.very reliable. Great customer service"
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Katherine Tornow

December 3, 2025

5  out of  5
rating by Katherine Tornow
"Heather was a peach to deal with! She did a great job setting us up!"
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Robert Morton

December 1, 2025

5  out of  5
rating by Robert Morton
"I would like to thank Heather for answering all my questions and gave me exactly what I needed at a very competitive price. Obviously I opened a new policy to cover all 4 vehicles and added a renters policy to top it off. Thanks again Heather."
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stevie

November 25, 2025

5  out of  5
rating by stevie
"great price."
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Charity Grogan

November 21, 2025

5  out of  5
rating by Charity Grogan
"Great service! Heather is always friendly and quick to help!"
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Teresa Terrell

November 19, 2025

5  out of  5
rating by Teresa Terrell
"Heather is absolutely the BEST! She always answers my questions quickly and has been a true blessing helping me to navigate my "new norm"!"
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Shirley Yvonne Johnson

November 19, 2025

5  out of  5
rating by Shirley Yvonne Johnson
"I was searching online to save on auto insurance that offered me the best price on full coverage. I found Mr. Drew Odum with StateFarm in Alexander City, AL. He asked the right questions and got me covered in less than 5 minutes. He also introduced me to several other StateFarm insurance products that I didn’t know existed. Thank you Drew Odum!!"
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Shane House

November 18, 2025

5  out of  5
rating by Shane House
"Very happy with the quality of customer service and"
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David Pettway

November 14, 2025

5  out of  5
rating by David Pettway
"Course, in friendly service number one"
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Suzanne May

November 13, 2025

5  out of  5
rating by Suzanne May
"Your agent was very helpful and courteous with very good people skill for answering questions and clarifying coverage options. I would recommend State Farm to any one! Thank you!"
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Aaron

November 13, 2025

5  out of  5
rating by Aaron
"Fast ,easy ,real low affordable prices for car insurance"
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Chris Moncrief

November 10, 2025

5  out of  5
rating by Chris Moncrief
"Heather is awesome! Always responsive and helpful!"
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Kristin Gilliland

November 7, 2025

5  out of  5
rating by Kristin Gilliland
"Heather was so helpful. Quick emails back, easy phone calls, and State Farm gave me a rate that is so good it isn’t comparable to any other company."
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Buffy Green

November 5, 2025

5  out of  5
rating by Buffy Green
"We have been using State Farm for 40 years at least. This is the best place to be. I have the best representative that takes care of all of our needs. We have cars, trucks, boat, motorcycles and home insurance with her. She is always a phone call or email away when I have questions. Top Notch Agent Heather Wright"