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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Abby Musick

February 24, 2026

5  out of  5
rating by Abby Musick
"Heather was so helpful!! Appreciate it so much!"
We responded:
"Thank you, Abby, for your feedback! We're glad Heather could assist you. Your appreciation means a lot to us. "
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Adrienne Rogers

February 23, 2026

5  out of  5
rating by Adrienne Rogers
"Heather, with St Farm was excellent. She got my quote within 1 day and it was a big savings from my other insurance co. She took care of everything. Now I'm getting a quote for homeowners insurance."
We responded:
"Thank you, Adrienne, for sharing your experience with Heather. It's great to hear that she was able to provide you with a significant savings and took care of everything efficiently. We look forward to assisting you with your homeowners insurance quote. "
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Frederick Bell

February 21, 2026

5  out of  5
rating by Frederick Bell
"I had a great experience speaking with Mr. Odum about car insurance, and other insurance options. He was incredibly friendly and genuinely willing to help. He took the time to explain the different policies clearly, making the whole process easy to understand. Highly recommend!"
We responded:
"Thank you so much for the 5-stars, Frederick! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Ron Carroll’s Team anytime."
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Kenneth Tanner

February 17, 2026

5  out of  5
rating by Kenneth Tanner
"Friendly professional service.highly recommended"
We responded:
"We appreciate your review, Kenneth. We are so happy that you had such a wonderful experience with State Farm Agent Ron Carroll’s Team here in Alexander City ! "
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Stormy McClellan

February 13, 2026

5  out of  5
rating by Stormy McClellan
"Great Company. Heather Wright is the best, I always ask for her and she handles everything I need.."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Cassie Blair

February 13, 2026

5  out of  5
rating by Cassie Blair
"Absolutely LOVE the staff there and Ron! Ms. Kathy has been amazing and is the sweetest!!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Ron Carroll’s Team. "
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Paul Battistella

February 10, 2026

5  out of  5
rating by Paul Battistella
"Heather Wright, she knows her job though and though; she is fast and efficient. She answers your questions promptly and efficiently.."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Ron Carroll’s Team. "
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Synethia Price

February 10, 2026

5  out of  5
rating by Synethia Price
"Every Since I been with State Farm everyone there are really nice. You all are some good people 💞💞"
We responded:
"Thank you so much for the 5-stars, Synethia! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Katie Baker

February 9, 2026

5  out of  5
rating by Katie Baker
"Top-notch professional service. Heather is my go-to girl for any insurance questions!"
We responded:
"Thank you for taking the time to leave such a great review, Katie. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Patrick Dillon

February 6, 2026

5  out of  5
rating by Patrick Dillon
"Heather Wright was great to work. Very friendly, great price, and was a pleasure to deal with. Would highly recommend them!"
We responded:
"Thank you for the fantastic review, Patrick! We are always here to help with your insurance needs here in Alexander City . "
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Becky Gresham

January 29, 2026

5  out of  5
rating by Becky Gresham
"Great service, very helpful"
We responded:
"Becky, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Ron Carroll’s Team here in our Alexander City office. "
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Sundra Kinman

January 27, 2026

5  out of  5
rating by Sundra Kinman
"The most prompt and best customer service!!!"
We responded:
"Sundra, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Chris Moncrief

January 23, 2026

5  out of  5
rating by Chris Moncrief
"Heather is awesome! Always responsive and helpful!"
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Lees

January 15, 2026

5  out of  5
rating by Lees
"It’s really simple….Everyone just contact Miss Kathy and your worries will be over.. Everthing under one roof… She’s really amazing and very forthcoming with you.I just wished I would have went to her sooner!!! Thank Kathy and State Farm!!!!"
We responded:
"Thanks so much for the amazing review, Lees! We really appreciate your support here in Alexander City . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Ron Carroll’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Alexander City . "
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Nakia Brown

January 14, 2026

5  out of  5
rating by Nakia Brown
"Heather was totally amazing. She worked on my issue without letup until it was resolved. She was very personable and made me feel as if I was her only client."
We responded:
"Thank you so much for the 5-stars, Nakia! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Mykel Adams

January 14, 2026

5  out of  5
rating by Mykel Adams
"Great service and lower rate! Heather is always nice and willing to go above and beyond."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Ron Carroll’s Team. "
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Dominique Taunton

January 10, 2026

5  out of  5
rating by Dominique Taunton
"Great customer services! And quick assistance."
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Rosemary James

January 9, 2026

5  out of  5
rating by Rosemary James
"Always quick respose with help"
We responded:
"Rosemary, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Profile photo of Jack Stovall

Jack Stovall

January 9, 2026

5  out of  5
rating by Jack Stovall
"Heather and Ron’s office or class acts. They’ve always been there to help us at the moment’s notice. Glad we made the choice to switch with them here’s to a long-term relationship."
We responded:
"We appreciate your review, Jack. We are so happy that you had such a wonderful experience with State Farm Agent Ron Carroll’s Team here in Alexander City ! "
Profile photo of Jackie Stovall

Jackie Stovall

January 9, 2026

5  out of  5
rating by Jackie Stovall
"Heather and everyone at the office has been so kind and helping to us from start till now and hopefully a long time later."
We responded:
"Thanks so much for the amazing review, Jackie! We really appreciate your support here in Alexander City . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Ron Carroll’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Alexander City . "
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Dale Bloodworth

January 8, 2026

5  out of  5
rating by Dale Bloodworth
"One call, and Drew Odum had all the information I needed right on hand! Thanks for the help."
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Gerad Martin

January 7, 2026

5  out of  5
rating by Gerad Martin
"Heather Wright is my go to person. She always goes above and beyond!"
We responded:
"Thanks so much for the amazing review, Gerad! We really appreciate your support here in Alexander City . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Ron Carroll’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Alexander City . "
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clint cobb

December 29, 2025

5  out of  5
rating by clint cobb
"Heather was awesome! Fast and friendly service! Saved me a TON!"
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Michelle Adamson

December 19, 2025

5  out of  5
rating by Michelle Adamson
"Thanks Dawn at State Farm( Alex City, Al branch) for helping me today. I was able to get auto,life and renters insurance for less than $20 more than I was paying for just auto with my previous insurer. Friendly staff and very helpful. They didnt make me feel pressured or try to persuade me in any way to take something I didnt need. Thanks again for a smooth transaction!!"
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Richard Short

December 17, 2025

5  out of  5
rating by Richard Short
"Great company. Got a great quote from Heather. Sign up was quick and easy. I will be getting another vehicle covered with her soon."