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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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robert shaw

May 18, 2026

5  out of  5
rating by robert shaw
"I recently did a thorough review of all of my insurance needs. I decided to make a change to State Farm for my needs in Georgia and Alabama. Kathy at the Ron Carroll Agency in Alexander City, AL was easy to work with - prompt, thorough and competitive. I recommend them!"
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J. Harrelson

May 11, 2026

5  out of  5
rating by J. Harrelson
"These guys have gone out of their way to help us with the claim on our son’s Truck."
We responded:
"Wow, thank you for the 5-star review, J.! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch! J., thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Ron Carroll’s Team is just a call or email away! "
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Charlotte Hamner

May 7, 2026

5  out of  5
rating by Charlotte Hamner
"Thank you for promptly coming to my rescue when I need my SF insurance card when buying my tag. It saved me a lot time and mileage."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Cindy Stolworthy

May 7, 2026

5  out of  5
rating by Cindy Stolworthy
"Heather was professional and courteous. She handled my new homeowners policy without a hitch. Thank you Heather."
We responded:
"Thank you, Cindy, for sharing your experience with Heather. It's great to hear that she was professional and courteous while handling your new homeowners policy smoothly. We appreciate your feedback!"
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James Molette

May 5, 2026

5  out of  5
rating by James Molette
"Great Down to Earth Personal Courtesy Service! Best customer service in the Insurance Industry! Best price so far!"
We responded:
"Thank you, James, for your kind words! We're glad to hear that you found our service courteous and our prices competitive. Your feedback means a lot to us. "
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Nancy Holley

April 27, 2026

5  out of  5
rating by Nancy Holley
"My family and I already have home/auto insurance with the agency. We've never had any problems or negative issues in the 15 years we've been with the agency. We recently inquired about life insurance quotes. Heather responded quickly, answering all questions in a very professional manner."
We responded:
"Thank you, Nancy, for your continued trust over the past 15 years. We're glad to hear that Heather was able to assist you promptly and professionally with your life insurance inquiries. Your feedback means a lot to us. "
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Kathy

April 22, 2026

5  out of  5
rating by Kathy
"Heather was wonderful in helping me in finding the right insurance for me"
We responded:
"Thank you, Kathy, for your feedback! It's great to hear that Heather was able to assist you in finding the right insurance. We appreciate your support."
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Dennis Meeks

April 17, 2026

5  out of  5
rating by Dennis Meeks
"Dawn, at this State Farm location was very quick with responding to my request and was very resonance with pricing"
We responded:
"Thank you, Dennis, for sharing your experience with us. We're glad to hear that Dawn was quick to respond and provided you with reasonable pricing. Your feedback is greatly appreciated."
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Connor Spivey

April 15, 2026

5  out of  5
rating by Connor Spivey
"Absolutely amazing service ! Had me a quote done fast no issues , payment done quick . Heather is great !"
We responded:
"Thank you, Connor, for your feedback! We're glad to hear that Heather provided you with quick and efficient service. We appreciate your support!"
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Rufus Wilson

April 13, 2026

5  out of  5
rating by Rufus Wilson
"Heather was great explained everything too me in complete detail and she was very helpful and understanding"
We responded:
"Thank you, Rufus, for your feedback. We're glad to hear that Heather was able to explain everything in detail and provide the help and understanding you needed. Your support means a lot to us."
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Coleman Dorlon

April 2, 2026

5  out of  5
rating by Coleman Dorlon
"Drew has been great to work with! I would recommend to everyone!"
We responded:
"Thank you, Coleman, for your feedback! We're glad to hear that Drew has been great to work with and that you'd recommend us to others. Your support means a lot to us."
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louanne duffey

April 1, 2026

5  out of  5
rating by louanne duffey
"Everyone there has helped us so much !! Thank you so much !!"
We responded:
"Thank you, Louanne, for your kind words! We're glad to hear that our team has been able to assist you effectively. Your support means a lot to us."
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Liquetta

March 26, 2026

5  out of  5
rating by Liquetta
"“I really appreciate how helpful and friendly everyone at State Farm has been. They make everything easy to understand and are always there when I need them. It feels good knowing I’m covered by a company that actually cares about their customers.”"
We responded:
"Thank you, Liquetta, for your kind words. We're glad to hear that our team has been helpful and friendly, and that you find our services easy to understand. It's great to know you feel supported by us. Thanks again!"
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Shauna Johnston

March 25, 2026

5  out of  5
rating by Shauna Johnston
"Heather was absolutely awesome, she made me feel at ease when I found out my car was totaled and was very thorough in helping me to get through this difficult moment"
We responded:
"Thank you, Shauna, for sharing your experience. It's great to hear that Heather was able to support you and provide thorough assistance during such a challenging time. We appreciate your feedback!"
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RODERICK WILLIAMS

March 24, 2026

5  out of  5
rating by RODERICK WILLIAMS
"Always willing to help customers.,,, R. W Wms, Sr."
We responded:
"Thank you, Roderick, for your feedback. We're glad to hear that our team is always ready to assist you. Your support means a lot to us."
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Bettie Croyle

March 22, 2026

5  out of  5
rating by Bettie Croyle
"Heather provides great customer service and responds quickly to emails requests."
We responded:
"Thank you, Bettie, for your feedback! We're glad to hear that Heather's quick responses and great customer service have made a positive impact. Your support means a lot to us. "
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Vena Wolny

March 20, 2026

5  out of  5
rating by Vena Wolny
"Very helpful and friendly"
We responded:
"Thank you, Vena, for your kind words. We're glad to hear that you found our team helpful and friendly. Your feedback means a lot to us. "
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Dominique Taunton

March 19, 2026

5  out of  5
rating by Dominique Taunton
"Great customer services! And quick assistance."
We responded:
"Thank you, Dominique, for your feedback! We're glad to hear that you found our customer service and assistance quick and helpful. If you need anything else, feel free to reach out."
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Tara Albright

March 16, 2026

5  out of  5
rating by Tara Albright
"Heather was very helpful and efficient in getting me the auto insurance I was looking for and the price range I wanted to stay in. Highly recommend!"
We responded:
"Thank you, Tara, for sharing your experience! It's great to hear that Heather was able to assist you efficiently with your auto insurance needs. We appreciate your recommendation! "
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Lynn Smith

March 12, 2026

5  out of  5
rating by Lynn Smith
"Heather was very quick and prompt to give me a quote. I'm saving over half with my previous insurance. She is very kind and helpful."
We responded:
"Thank you, Lynn, for sharing your experience with Heather. It's great to hear that she was able to provide you with a quick quote and help you save significantly on your insurance. We appreciate your feedback and support."
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Jackie Stovall

March 12, 2026

5  out of  5
rating by Jackie Stovall
"Heather and everyone at the office has been so kind and helping to us from start till now and hopefully a long time later."
We responded:
"Thanks so much for the amazing review, Jackie! We really appreciate your support here in Alexander City . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Ron Carroll’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Alexander City . "
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Julia Thompson

March 10, 2026

5  out of  5
rating by Julia Thompson
"Always so helpful!"
We responded:
"Thank you, Julia, for your kind words! We're glad to hear that you find our team helpful. Your support means a lot to us. "
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Nina Lashawn

February 28, 2026

5  out of  5
rating by Nina Lashawn
"Heather is a true asset to this location of State Farm! She knows how to reach her clients and respect their time! Courteous and friendly, knowledgeable about my situation and confidence you can trust! Thank you Heather!! 😊 there were so many options BUT it was YOUR personal experience on how to contact me that won me over!!! A+ for going thinking outside the box!"
We responded:
"Thank you, Nina Lashawn, for your kind words about Heather! We're glad to hear that her courteous and knowledgeable approach made a difference in your experience. Your feedback is greatly appreciated. "
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GERALD Dial

February 26, 2026

5  out of  5
rating by GERALD Dial
"Very helpful very Extremely professional 👍👍"
We responded:
"Thank you, Gerald, for your feedback! We're glad to hear that you found our service helpful and professional. Your support means a lot to us. "
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Abby Musick

February 24, 2026

5  out of  5
rating by Abby Musick
"Heather was so helpful!! Appreciate it so much!"
We responded:
"Thank you, Abby, for your feedback! We're glad Heather could assist you. Your appreciation means a lot to us. "